Guidelines for Using Our Services
TERMS OF USE
Generative Health Consulting LLC
Effective Date: June 21, 2025
- INTRODUCTION AND ACCEPTANCE
Welcome to the website of Generative Health Consulting LLC ("Company," "we," "our," or "us"). These Terms of Use ("Terms") govern your access to and use of our website and services (collectively, the "Services"). By accessing or using our website, you ("User," "you," or "your") acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
User Definition: For purposes of these Terms, "User" means any individual who accesses or uses our website or Services, whether as a visitor, client, or potential client.
Services Definition: "Services" includes our website, all content and materials available on the website, and any healthcare consulting services provided by Generative Health Consulting LLC.
If you do not agree to these Terms, you must discontinue your use of our website immediately.
- PRIVACY POLICY
Your privacy is important to us. Please review our separate Privacy Policy, which explains how we collect, use, and protect your personal information, including compliance with the Health Insurance Portability and Accountability Act (HIPAA) when applicable. Our Privacy Policy specifically addresses:
- Collection and use of personal information
- Protection of Protected Health Information (PHI)
- HIPAA compliance measures
- Data security safeguards
- Your rights regarding your personal information
By using our Services, you consent to the collection and use of your information as described in our Privacy Policy.
- SCOPE OF SERVICES AND DISCLAIMERS
3.1 Services Offered
Generative Health Consulting LLC provides strategic healthcare consulting services to healthcare organizations, including but not limited to:
- Healthcare technology implementation consulting
- Healthcare operations optimization
- Regulatory compliance consulting
- Healthcare data analytics and insights
- Strategic planning and business development
3.2 Important Medical Disclaimers
NO MEDICAL ADVICE: The information, content, and services provided on this website are for informational and educational purposes only. They are NOT intended as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of qualified healthcare professionals regarding any medical condition or treatment.
NO DOCTOR-PATIENT RELATIONSHIP: Use of this website and our consulting services does not create a doctor-patient relationship or any other healthcare provider-patient relationship between you and Generative Health Consulting LLC or Tom Richards.
NO CLINICAL SERVICES: We do not provide direct patient care, medical diagnosis, treatment recommendations, or clinical services of any kind.
3.3 Consulting Relationship Disclaimer
Accessing our website or reviewing our materials does not establish a consultant-client relationship. A formal consulting relationship is established only through a signed consulting agreement.
3.4 Third-Party Information
We disclaim responsibility for any advice, information, or services obtained from external links or third party providers referenced on our website. Any reliance on such information is at your own risk.
- INTELLECTUAL PROPERTY
4.1 Ownership
All content on this website, including but not limited to text, graphics, logos, images, software, methodologies, reports, and other materials ("Content"), is the exclusive property of Generative Health Consulting LLC and is protected by United States and international copyright, trademark, and other intellectual property laws.
4.2 Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal and professional reference purposes only. This license does not permit you to:
- Copy, modify, distribute, transmit, display, reproduce, or create derivative works from our Content
- Use our Content for commercial purposes without express written permission
- Remove or alter any copyright, trademark, or other proprietary notices
4.3 Client Work Product
Intellectual property rights in consulting deliverables, reports, and other work product created specifically for clients shall be governed by the terms of individual consulting agreements.
- USER CONDUCT AND RESTRICTIONS
You agree not to:
- Use our website for any unlawful purpose or in violation of these Terms
- Attempt to gain unauthorized access to our website, servers, or systems
- Interfere with or disrupt the operation of our website or Services
- Transmit any harmful, threatening, abusive, or inappropriate content
- Violate any applicable laws or regulations
- Use our contact information for unauthorized marketing or solicitation purposes
- Attempt to reverse engineer, decompile, or extract source code from our website • Use automated systems (bots, scrapers) to access our website without permission
Account access, where provided, requires maintaining the confidentiality of login credentials and accepting responsibility for all activities under your account.
- LIABILITY LIMITATIONS
6.1 Disclaimer of Warranties
OUR WEBSITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We do not warrant that:
- Our website will be uninterrupted, secure, or error-free
- Information on our website is accurate, complete, or current
- Any defects will be corrected
- Our website is free of viruses or other harmful components
6.2 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, GENERATIVE HEALTH CONSULTING LLC SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OUR WEBSITE OR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Our total liability for any claims arising from your use of our website or Services shall not exceed the amount paid by you, if any, for accessing our Services in the twelve (12) months preceding the claim.
6.3 Healthcare-Specific Limitations
We specifically disclaim liability for:
- Any healthcare decisions made based on information from our website
- Technical failures affecting telehealth or remote consulting services
- Any consequences of delays in communication or service delivery
- TERMINATION AND SUSPENSION
7.1 Termination Rights
We reserve the right to terminate or suspend your access to our website and Services at any time, with or without notice, for any reason, including but not limited to:
- Violation of these Terms
- Unlawful or inappropriate conduct
- Failure to pay fees (if applicable)
- At our sole discretion
7.2 Effect of Termination
Upon termination:
- Your right to access and use our website immediately ceases
- All provisions of these Terms that by their nature should survive termination shall remain in effect
- You remain liable for any obligations incurred prior to termination
- INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Generative Health Consulting LLC, Tom Richards, and our affiliates, officers, agents, and employees from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from:
- Your use of our website or Services
- Your violation of these Terms
- Your violation of any rights of third parties
- Any information you provide through our website
- GOVERNING LAW AND DISPUTE RESOLUTION
9.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to conflict of law principles.
9.2 Jurisdiction
Any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in New Jersey, and you hereby consent to personal jurisdiction and venue therein.
9.3 Dispute Resolution
Before initiating formal legal proceedings, the parties agree to attempt to resolve disputes through good faith negotiation. If negotiation fails, disputes may be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
- CHANGES TO TERMS
We reserve the right to modify these Terms at any time by posting the revised Terms on our website. The "Effective Date" at the top of these Terms indicates when the Terms were last updated. Your continued use of our website after any modifications constitutes acceptance of the updated Terms.
We encourage you to review these Terms periodically to stay informed of any changes. Material changes will be prominently posted on our website.
- ADDITIONAL PROVISIONS
11.1 Severability
If any provision of these Terms is deemed invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.
11.2 Entire Agreement
These Terms, together with our Privacy Policy and any applicable consulting agreements, constitute the entire agreement between you and Generative Health Consulting LLC regarding your use of our website and Services.
11.3 No Waiver
Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.
11.4 Assignment
You may not assign or transfer your rights under these Terms without our express written consent. We may assign our rights and obligations under these Terms without restriction.
- CONTACT INFORMATION
For questions about these Terms or our Services, please contact us:
Generative Health Consulting LLC
Tom Richards, Owner
26 Spear Street
New Jersey 08840
Email: tom@genhealthconsult.ai
Phone: (908) 337-5164
These Terms of Use are effective as of June 21, 2025, and were last updated on this date.